Why choose Quayside Orthodontics

Dr James Davies had always wanted to run his own business.

Working for others had its advantages – none of the hassle of running a business, leaving work behind him when he left for home, but it also lacked the opportunity for him to give the patient the dental journey he believed they should have.


After much experience working in busy NHS and private practices, the first thing Dr James and Rebecca Davies wanted for their patients was time –

“I wanted to take more time, to allow patients a more relaxed journey, and whether NHS or private patients, to give them that time in a more luxurious environment with the latest technology.”

Relaxed and friendly

We want to get to know people and build long and meaningful relationships. Each orthodontic journey is different and we want to take the time to talk and understand each patient’s needs rather than simply rush people in and out of appointments. Getting to know our patients is important to ensure they have the best and friendliest service possible. We are there as long as each patient wants us to be for any questions they might have.

Equally, for busy patients whose time is limited, we make appointments as efficient as possible to suit their needs without compromising on quality and care.


Our staff are friendly and welcoming. We want every patient’s visit to not just be about looking at teeth but to make coming to the dentist an enjoyable experience.

Care is paramount. We put the patient first and strive to give them a “wow” experience. We want each patient to leave feeling good, that they’ve been heard and cared for, and that what they’ve spent has been worth it. Customer service is our number one priority.


At Quayside Orthodontics there is a continual drive to be the best we can be – whether offering the latest in scanning technology to replace the need for old clay impressions or giving exceptional customer service at every stage of the journey, the Quayside team are always striving for better.


Why Quayside Orthodontics? Situated on the Quay in Carmarthen and with a second site in Pembroke Dock, both Quayside Orthodontics practices are set at coastal locations. These prime locations are perfect to begin an orthodontic journey second to none.

Our new premises are furnished with luxurious fittings and the latest in technology so you can be reassured of comfort and quality at all times.

Specialist treatment and advice

Dr James Davies is one of the most experienced Invisalign professionals in the country and is recognised as one of Wales’ leading practitioners. James and Rebecca have a combined 28 years of professional experience between them so you can rest assured that you are in the most capable hands.

At Quayside we talk about the whole mouth and not just braces. We help to educate people where needed through providing thorough, precise, and systematic service and advice. When a patient is fitted with a brace we also provide a care pack so each patient has a head start in maintaining a healthy mouth throughout treatment. We want Quayside patients to feel as though they’ve had the best possible service.

The full package

In short, Quayside Orthodontics are the ultimate professionals, offering the full package when it comes to orthodontic treatment. Alongside outstanding quality, we want to ensure every patient feels cared for.

One of our key principles is that NHS and private patients are treated equally. We strongly believe that NHS patients shouldn’t have inferior care just because the funding is coming from elsewhere.

Dr James Davies summed up how they guarantee exceptional care at Quayside Orthodontics –

“If there is ever any question of how to treat a patient, I imagine that they are my mother, father, sister or child. When I look at a patient from that perspective and consider what would I want for my own family, I can always assure that I am always offering a patient the absolute best.”

The fixed brace journey

At Quayside Orthodontics we are committed to giving you a positive experience from the very outset of your treatment journey. Ensuring you know what to expect along the way is a really important part of this so we’ve outlined the main stages involved in fitting, wearing and removing a fixed brace.

Referral & assessment

The fixed brace journey begins with a referral from your dentist. In Wales, everyone under the age of 18 is entitled to a free orthodontic assessment on the NHS.

At your assessment you meet a Quayside specialist who assesses your teeth to see if you qualify for NHS orthodontic treatment. Qualification is measured on a scale called the index of treatment need.

If you hit the threshold, you can have fixed metal braces on the NHS as long as you were referred before you were 18.

If you don’t qualify for NHS treatment, your orthodontic journey doesn’t need to be over. Numerous private treatment options can be explored.

First appointment

Your first appointment in the brace fitting journey takes about half an hour. Here you will meet your orthodontist, nurse, and others from our friendly team who will be involved in your fixed brace journey.

An oral examination will be made and an x-ray taken. The x-ray allows us to check if any problems need to be addressed before starting the orthodontic treatment.

We also check your oral hygiene. It is really important that good oral hygiene is maintained prior to fitting the brace because once your brace is fitted, brushing becomes more difficult. Getting this right at the outset eliminates the problems that can arise from poor oral hygiene later on.

Following your assessment we plan your course of orthodontic treatment, including if you need to have any teeth taken out.

We take a set of impressions using clay to cast a mould of the teeth. This provides us with a set of models to show us how the teeth were before beginning treatment.

Brace fitting

Once a plan is in place, we schedule you in for your brace to be fitted. This may be delayed if any teeth need to be removed first.

Brace fitting is a simple, painless procedure which takes about half an hour.

It simply involves putting a little bit of glue on your teeth, putting a bracket on each tooth, and setting them in place with a blue light.

We then connect a wire into the brackets and hold them in place with ties. These ties come in different colours which you can choose from.

Ongoing care

You will have a brace check-up approximately every 8 weeks where your teeth will be checked and your brace adjusted as needed.

When your brace is fitted, we provide you with a care pack which includes everything you need to keep your brace clean. It is absolutely vital that you look after your teeth and brace during the course of your orthodontic treatment. As well as good oral hygiene, you must avoid hard, sticky foods while you have your brace. This helps prevent breakages which slow your treatment down.

Brace removal and after care

When the teeth are in the right position, a debond appointment is scheduled.

Your brace will come off a lot quicker than it went on. A simple click, click, click, and the brace is removed simply and painlessly. Any remaining cement is then smoothed off the teeth.

Once your brace is removed, we take another set of impressions and make a retainer. The retainer helps keep your teeth in the right position and needs to be worn every night to guarantee straight teeth for life.

After 12 months you will be discharged from treatment with your brilliant, confident new smile. A lot of people opt to order more retainers at this stage so they have a spare back up. Your Quayside specialist will discuss these options with you in due course.


If you have any questions about the fixed brace journey our team of friendly specialists are always happy to discuss them with you. Drop us a line or give us a call using the details on our contact page.