Dr James Davies had always wanted to run his own business.
Working for others had its advantages – none of the hassle of running a business, leaving work behind him when he left for home, but it also lacked the opportunity for him to give the patient the dental journey he believed they should have.
After much experience working in busy NHS and private practices, the first thing Dr James and Rebecca Davies wanted for their patients was time –
“I wanted to take more time, to allow patients a more relaxed journey, and whether NHS or private patients, to give them that time in a more luxurious environment with the latest technology.”
Relaxed and friendly
We want to get to know people and build long and meaningful relationships. Each orthodontic journey is different and we want to take the time to talk and understand each patient’s needs rather than simply rush people in and out of appointments. Getting to know our patients is important to ensure they have the best and friendliest service possible. We are there as long as each patient wants us to be for any questions they might have.
Equally, for busy patients whose time is limited, we make appointments as efficient as possible to suit their needs without compromising on quality and care.
Our staff are friendly and welcoming. We want every patient’s visit to not just be about looking at teeth but to make coming to the dentist an enjoyable experience.
Care is paramount. We put the patient first and strive to give them a “wow” experience. We want each patient to leave feeling good, that they’ve been heard and cared for, and that what they’ve spent has been worth it. Customer service is our number one priority.
At Quayside Orthodontics there is a continual drive to be the best we can be – whether offering the latest in scanning technology to replace the need for old clay impressions or giving exceptional customer service at every stage of the journey, the Quayside team are always striving for better.
Why Quayside Orthodontics? Situated on the Quay in Carmarthen and with a second site in Pembroke Dock, both Quayside Orthodontics practices are set at coastal locations. These prime locations are perfect to begin an orthodontic journey second to none.
Our new premises are furnished with luxurious fittings and the latest in technology so you can be reassured of comfort and quality at all times.
Specialist treatment and advice
Dr James Davies is one of the most experienced Invisalign professionals in the country and is recognised as one of Wales’ leading practitioners. James and Rebecca have a combined 28 years of professional experience between them so you can rest assured that you are in the most capable hands.
At Quayside we talk about the whole mouth and not just braces. We help to educate people where needed through providing thorough, precise, and systematic service and advice. When a patient is fitted with a brace we also provide a care pack so each patient has a head start in maintaining a healthy mouth throughout treatment. We want Quayside patients to feel as though they’ve had the best possible service.
The full package
In short, Quayside Orthodontics are the ultimate professionals, offering the full package when it comes to orthodontic treatment. Alongside outstanding quality, we want to ensure every patient feels cared for.
One of our key principles is that NHS and private patients are treated equally. We strongly believe that NHS patients shouldn’t have inferior care just because the funding is coming from elsewhere.
Dr James Davies summed up how they guarantee exceptional care at Quayside Orthodontics –
“If there is ever any question of how to treat a patient, I imagine that they are my mother, father, sister or child. When I look at a patient from that perspective and consider what would I want for my own family, I can always assure that I am always offering a patient the absolute best.”